Terms & Conditions

Effective September 3, 2026

These Terms & Conditions apply to your use of the Chicago Compass Counseling LLC (“Chicago Compass Counseling,” “CCC,” “we,” “us,” or “our”) website and related online scheduling and communication services.

Website use

The information on this website is provided for general informational purposes and is not a substitute for individualized mental health care, diagnosis, or treatment.

Using this website, submitting an inquiry, or scheduling a therapist matching call does not by itself establish a therapist-client relationship with Chicago Compass Counseling or any of its clinicians.

Scheduling and communications

You may use our website or scheduling tools to request information or schedule a therapist matching call or other appointment. Providing information through these tools does not guarantee availability or acceptance as a client.

Please do not use general website forms, email, or text messaging for emergencies or urgent mental health concerns.

SMS messaging terms

If you provide your mobile number and agree to receive text messages from Chicago Compass Counseling, you may receive informational messages related to your inquiry, scheduling, appointments, or other practice-related communications.

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact Chicago Compass Counseling directly.

Consent to receive text messages is optional and is not a condition of receiving counseling services.

Text messaging is intended for brief administrative communication. Please do not send detailed clinical, medical, or other sensitive information by text unless specifically instructed to do so.

Intellectual property

Unless otherwise indicated, the content of this website is owned by Chicago Compass Counseling or used with permission. Website content may not be reproduced or distributed for commercial purposes without permission.

Third-party services and links

Our website may use or link to services operated by third parties, including scheduling, communication, payment, or other service providers. Use of those services may also be subject to their own terms and privacy policies.

Changes to these terms

We may update these Terms & Conditions from time to time. Changes will be reflected by the effective date shown at the top of this page.

Contact

If you have questions about these Terms & Conditions or our text messaging program, please contact Chicago Compass Counseling through the contact information provided on our website.