Chicago Compass Counseling offers video counseling and online therapy for Chicago and Illinois residents looking for the convenience of online services.
Telemental health is an especially good option if:
- Your work or personal obligations make it challenging to attend in-person appointments
- You live in Illinois
- You travel frequently
- You experience anxiety leaving your home or coming downtown
- You experience physical disabilities that limit your ability to travel
- You live in a rural part of Illinois where specialized behavior counseling services are limited or unavailable
- You want to reduce your travel time or time spent commuting to appointments
- You need flexibility to manage your schedule
If any of the above are true for you, you may be a good candidate for video counseling. Your counselor will work with you to determine if video counseling and online therapy is an effective, good fit for you.
Secure Video Counseling. Convenient Scheduling.
Our group offers secure video counseling through a HIPAA-secure platform integrated with our Client Portal. Several of our in-network insurance contracts cover video counseling.
Frequently asked questions about Video Counseling and Online Therapy:
Q. What happens at my first online counseling appointment?
Your first consultation is 80-minutes in length. Your counselor will carefully review your intake paperwork before starting your video intake session. The first part of the meeting will focus on understanding your goals and values. Your counselor will then spend time assessing relevant background information.
In the final part of the meeting, your counselor will offer you a menu of options based on your goals. Your recommendations will include a variety of options, including continuing with online counseling, trying out strategies on your own, or pursuing other behavior change resources in-person.
Q. Is video counseling as effective as in-person counseling?
Research shows that video counseling is just as effective as in-person counseling. The most important success factors are the same as in-person counseling, including the fit between you and your counselor, your counselor’s experience and specialization, and the relationship your counselor builds with you to help you achieve success.
Q. What would disqualify someone from video counseling?
Online therapy is not recommended if you have limited access to a wireless connection, or are unable to find secure, private places to talk either at home or at work. It’s important to have both access to the internet and the ability to find a private space to talk.
Q. How do I get access to my video counseling session?
Your counselor will set you up to receive a link to your counseling session either through text (if you plan to use your smartphone app) or email (if you plan to use your computer). Before your first session, you will receive step-by-step instructions via email to get started with our secure video counseling platform.
Q. Can I vary in-person appointments with online counseling?
Yes. You and your counselor can decide on how to set up appointments that are convenient and accessible for you.
Q. How do I get started?
You can schedule an appointment by calling (312) 715-8234. Our Intake Coordinator will answer your questions and match you with the best counselor to meet your needs.